General Terms and Conditions:

  • The operator reserves the right to deviate from the described flight routes as necessary to enable the safe conduct of the flight.

  • The flight times advertised are approximate, and may be slightly longer or shorter depending on aircraft type.

Cancellation Policy:

  • All Tours may be cancelled by the customer for any reason up until 7 days prior to departure and receive a full refund less 3% refund processing fee if initial payment was made via credit or debit card.

  • Tours cancelled by the customer between 7 days and 72 hours prior to departure can be rescheduled for a later date or are eligible for a 50% refund. Rescheduled flights are not eligible for refunds if cancelled.

  • Reschedule requests by the customer less than 72 hours prior to departure will be done so at the operator’s discretion.

  • Tours cancelled by the customer within 72 hours will not be eligible for a refund.

  • Bookings that are cancelled by the operator due to unforeseen circumstances including but not limited to weather that cannot be rescheduled to a time agreeable to the customer will be refunded in full.

  • No-shows will not be eligible for a refund under any circumstances.